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MessageMedia's Permission Advocate Publishes White Paper in the Fight Against Spam; Information On Implementing a Successful Permission-Based E-Mail Marketing Campaign

Dec. 3, 1999--MessageMedia Inc. (Nasdaq: MESG), the leading provider of e-mail-based customer relationship management and direct marketing services, announced today the completion of a white paper titled "Sometimes the Messenger Should be Shot: Building a Spam-Free E-mail Marketing Program," by Derek Scruggs, Permission Advocate for MessageMedia.

Designed to be a resource for marketers, the white paper explores all aspects of e-mail marketing such as:

-- Spam - how to prevent it, the anti-spam movement and legislation

-- the definition of opt-in

-- responsible list management, and

-- examples of successful and unsuccessful e-mail marketing practices.

"Spam is a serious problem, it is the `dark side' of our industry that could make or break this new marketing medium," said Scruggs. "As an e-mail marketing company, it is our responsibility to help marketers practice proper e-mail etiquette. To prevent companies from being listed on the RBL (Real-time Blackhole List), we hope this white paper reaches marketers who are currently spamming or marketers preparing to launch their first campaign."

"Spam is an e-mail curse that inhibits marketers from establishing a true one-to-one dialogue with customers," said Bob Dorf, president of Peppers and Rogers Group, the Stamford, Conn.-based strategic consulting firm. "It is vital that marketers learn how to do it right. Kudos to MessageMedia and Derek Scruggs for championing the practice of permission-based marketing."

The white paper is currently available to marketers through the MessageMedia web site, http://www.messagemedia.com


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